×
You will be redirected back to your article in seconds

Mysterious Data Corruption Issue Knocks Out Mac Pro Workstations Across Hollywood

Updated: Late Tuesday, Google said that an update to its Chrome browser is likely to blame for the issue. Read more about it here.

Film and TV editors across Los Angeles were sweating Monday evening as their workstations were refusing to reboot, resulting in speculations about a possible computer virus attack. Social media reports suggested that the issue was widespread among users of Mac Pro computers running older versions of Apple’s operating system as well as Avid’s Media Composer software.

Avid said in a statement Tuesday morning that it was aware of the issue, and that its engineers had made it a top priority to resolve the cause of it. On Tuesday afternoon, the company followed up with a video featuring its CEO Jeff Rosica and its CTO Tim Claman. Rosica said that the company has working “around the clock, whatever it takes” to solve the issue, and added that company engineers were on site “at a number of sites” to further investigate the problem.

Apple didn’t respond to a request for comment late Monday.

Popular on Variety

“A lot of L.A. post shops and people out on shows having their Macs slowly crash,” reported video post-production consultant Matt Penn on Twitter.

Freelance film editor Marcus Pun reposted a message from a popular Avid Facebook user group, advising users not to turn off their workstations.

Other users reported that multiple computers at their company were affected by the issue, with social media chatter indicating that a number of different companies, and even major shows like “Modern Family,” were affected by the issue.

avid mac pro report

mac pro avid issue

avid issue modern family

Some analysis by affected users seemed to suggest that the outage may not have been caused by a virus, but by a recent software update that may have corrupted some data, with some suggesting a OS X reinstall that keeps the existing data to restart the machine.

On Tuesday afternoon, Avid’s Claman suggested that users running Avid should for the time being not reboot their computers, not install any software updates and back up all sensitive data.

Update: This story was updated multiple times throughout the day as new information emerged.

More Digital

  • Richie Mehta in Macao

    Richie Mehta Advances Macao Project 'The Price of Tea'

    After winning six prizes on Friday with his “Delhi Crime” series, Canadian-Indian director Richie Mehta is again making film project “The Price of Tea,” which was previously pitched in Macau, as his top priority. Having attended the International Film Festival & Awards Macao’s project market with “Tea” in 2017, Mehta is back this year on [...]

  • Billy Magnussen Aladdin

    'Aladdin' Spinoff With Billy Magnussen's Character in the Works for Disney Plus

    Disney is developing a spinoff of its live-action “Aladdin” with Billy Magnussen reprising his Prince Anders character. The unnamed project is in early development for the studio’s recently launched Disney Plus streaming service. Disney has hired Jordan Dunn and Michael Kvamme to write a script centered on the haughty Prince Anders, one of Princess Jasmine’s [...]

  • Bernie Sanders Trump win

    Bernie Sanders Vows to Break Up Comcast, Verizon & AT&T: 'Their Greed Must End'

    Vermont Senator and Democratic presidential candidate Bernie Sanders unveiled plans to launch publicly-funded broadband networks and break up big internet providers like Comcast, Verizon and AT&T Thursday. “Their greed must end,” the Sanders campaign wrote in its high-speed internet policy proposal. The campaign argued that high-speed internet access should be treated as a public utility, [...]

  • The Office

    Streaming Wars Heat Up Rerun Market as New Services Stock Up on Hits

    In a year in which more than 500 scripted series are on the air and new streaming services seem to debut nearly monthly, some of the biggest money being thrown around for content has gone to a handful of old TV shows, the kind that for years have hummed along evening television without much fuss. [...]

  • The Irishman

    'The Irishman' Nabs 17.1 Million U.S. Viewers on Netflix in First Five Days, per Nielsen

    Martin Scorsese’s mafia saga “The Irishman” was watched by 17.1 million unique Netflix viewers in the U.S. in the first five days of its streaming release, according to Nielsen estimates. By comparison, Sandra Bullock-starrer “Bird Box” scored nearly 26 million U.S. viewers in its first seven days of availability (Dec. 21-27, 2018) on Netflix, according [...]

  • Amazon, HBO Max, Netflix Dish on

    Amazon, HBO Max, Netflix Dish on Their International Plans

    It’s different strokes for different streaming folks as Amazon, HBO Max and Netflix lifted the lid on their international plans in London this week. Amazon said it’s not in the volume game and talked up a select number of hyper-local shows, while Netflix dished on plans to rev up non-English-language originals. The message from HBO [...]

More From Our Brands

Access exclusive content