×
You will be redirected back to your article in seconds

YouTube TV Offers One-Week Credit After World Cup Outage

Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia.

“We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said in an email to subscribers Thursday. “To help make this right, we’d like to give you a week of free service.”

One week of free YouTube TV amounts to $10, under the current $40-per-month pricing for new customers. Customers who signed up before March 13, 2018, on the original $35 monthly plan are grandfathered in on that price.

The U.S.-wide outage of YouTube TV on Wednesday lasted a little over an hour before service was restored just before 1 p.m. Pacific.

In the message to customers Thursday, YouTube TV said recordings of the England-Croatia match (which Croatia won, 2-1) — as well as any other DVR recordings customers had scheduled during the outage — should now be available in the “Library” tab.

More Digital

  • Lilly Singh

    Top YouTuber Lilly Singh Says She's Taking a Break From Videos, Citing Mental Health

    Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia. “We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said […]

  • Spotify logo is presented on a

    Spotify Launches in the Middle East and North Africa

    Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia. “We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said […]

  • How Light Field Lab Wants to

    A First Look at Light Field Lab's Futuristic Holographic Display

    Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia. “We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said […]

  • Travelers Season 3 Netflix

    'Travelers' Season 3 Premiere Date Set by Netflix

    Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia. “We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said […]

  • Pandora is displayed above a post

    Pandora Unveils Podcast Genome Project, Delivering Personalized Recommendations

    Google is offering YouTube TV subscribers a credit for one week of free service after the internet-streaming TV service went down on July 11 — right in the middle of the World Cup semifinal match between England and Croatia. “We’re really sorry for the recent YouTube TV outage during the FIFA World Cup Semifinal,” YouTube said […]

More From Our Brands

Access exclusive content