×
You will be redirected back to your article in seconds

Roku Displayed FBI Warnings Instead of Netflix, YouTube Apps in Multi-Hour Outage

UPDATED: Roku streaming players and Roku TVs were affected by an outage that lasted for several hours Tuesday, with numerous users reporting on Twitter that they couldn’t load Netflix, YouTube and other channels on their devices. Roku acknowledged the outage on its website, telling users around 9 p.m. PT that it had been resolved.

A Roku spokesperson told Variety Tuesday night that the outage had only affected a small number of users, but a number of users had taken to Twitter to voice their confusion about a puzzling detail: Instead of the streaming apps of their choice, they got to see a warning from the FBI, informing them that the channel in question had been removed “due to repeated claims of copyright infringement.”

Other channels affected by the outage include FoxSportsGo, FandangoNow, Hotstar, YuppTV and Gaia, according to user reports on Twitter.

Roku said late Tuesday evening that the outage had been resolved, and advised affected users to install a system update:

Roku has in the past displayed similar warnings after taking down private channels dedicated to streaming content from unauthorized sources. A Roku spokesperson told Variety Tuesday that the warning accidentally went up in this instance.

More Digital

  • MoviePass card

    MoviePass Has Lost Over 90% of Its Subscribers in Less Than a Year (Report)

    MoviePass users apparently hit the exits en masse after it scaled back the number of movies users could see each month: The flailing cinema-subscription provider has seen its subscriber rolls plunge from a peak of more than 3 million to just 225,000 in under a year, according to a new report. The numbers were reported [...]

  • The Nashville, Tenn. downtown area and

    Nashville City Council Sides With Songwriters Against Streamers’ CRB Appeal

    Nashville city leaders have sided against the streaming services Amazon, Spotify, Google and SiriusXM/Pandora in the appeal of the Copyright Royalty Board’s decision that would give songwriters a pay raise. The Nashville Metro Council adopted the resolution as part of its consent agenda earlier this week, although the move is “purely symbolic” and the streamers [...]

  • YouTube Comes to Fire TV as

    Fire TV Gets Official YouTube App, Amazon Video Goes Live on Google Devices

    Amazon and Google have finally made peace: The two companies have agreed to bring their video services to each other’s devices in the coming months. At that point, Fire TV users will be able to access the official YouTube app, and Chromecast and Android TV users will finally be able to watch Amazon Video. The [...]

  • Verizon Media Launches 5G Studio in

    Verizon Media Opens 8 Studios Globally, Including 5G Studio in Los Angeles (EXCLUSIVE)

    Verizon Media, the telco’s content subsidiary formerly known as Oath, has been busy building out its network of video production facilities around the world: In the first few months of this year, Verizon Media opened or upgraded studios in New York, London, Paris, Singapore, Hong Kong, Brazil and Australia. In addition, it also launched a [...]

  • View Conference Opens Registration for 2019

    2019 View Conference Opens Registration, Calls for Short Film Competition Entries

    Registration is now open for the 2019 edition of the View Conference in Turin, Italy. No speakers have been announced yet, but past conferences have featured some of the world’s top creative talents in visual effects, animation, gaming, virtual reality, augmented reality and mixed reality. Last year’s edition featured composer Hans Zimmer, Paramount Animation topper [...]

  • Anne del Castillo Named NYC's Commissioner

    Anne del Castillo Named New York City's Commissioner of Media and Entertainment

    The film and TV industries in New York City have a new boss: Anne del Castillo, who has been tapped by Mayor Bill de Blasio to serve as commissioner of the Mayor’s Office of Media and Entertainment. Del Castillo had served as general counsel and chief operating officer of MOME since 2015. She succeeds Julie [...]

More From Our Brands

Access exclusive content