×
You will be redirected back to your article in seconds

MGM Launch of ‘Stargate Command’ Streaming Service Hits Technical Turbulence

MGM has launched Stargate Command — its service for all things related to the “Stargate” sci-fi franchise — but the platform has encountered some technical glitches.

In addition to free news and updates, Stargate Command offers a one-time $20 subscription tier with access to more than 350 episodes from television series “Stargate SG-1,” “Stargate Atlantis” and “Stargate Universe,” as well as the three movies, “Stargate,” “Stargate: The Ark of Truth” and “Stargate Continuum.” The all-access membership fee of $20 grants members access from the launch of Stargate Command through May 15, 2018.

In addition, the site’s subscribers will be the first to access the all-new “Stargate Origins,” which tells the story of Catherine Langford, a character who occasionally appeared in previous “Stargate” TV shows. The 10-episode series will launch later this year. MGM announced “Stargate Origins” this summer at San Diego Comic-Con this summer. The show is being produced by MGM’s digital group and New Form, the digital studio whose backers include Ron Howard, Brian Grazer and Discovery.

However, users who initially signed up for Stargate Command starting Wednesday were not receiving their login information. On Thursday afternoon, according to the service’s official Twitter account, customers were still have issues logging in:

The website for the service, stargatecommand.co, also Thursday was sporadically failing to load, returning an application error message for some users.

TopFan, which operates a white-label platform for building fan communities that include over-the-top video, manages the Stargate Command website. The startup said massive demand caused the problems on the newly launched site.

“The response to yesterday’s Stargate Command platform launch was overwhelming, which speaks to the power of the Stargate fanbase,” TopFan CEO Jeff Kohn said in a statement. “We experienced much higher traffic than anticipated which led to some technical issues that we are working quickly to remedy. We thank all of the Stargate fans for their support and promise to resolve any issues as quickly as possible.”

Stargate Command’s free content includes news, quizzes, polls and discussion forums. It’s available on the web and iOS and Android apps. In the U.S., All Access membership can be purchased only via the website. Internationally, All Access will be available for purchase through app stores in the U.K., Canada, Germany, Australia and New Zealand.

Meanwhile, subscribers to Stargate Command’s all-access pass will get an authenticated, “members-only” digital edition of the “Stargate Origins” pilot script later this year, as well as behind-the-scenes access to the show’s writers room.

MGM announced the launch of Stargate Command on Wednesday with a video message from Christopher Judge (who played Teal’c in “Stargate SG-1”:

Correction: An earlier version of this story incorrectly stated that the Stargate Command all-access subscription was $20 per month. In fact, the one-time membership fee of $20 grants access to the service through May 15, 2018.

More Digital

  • Tencent Music Shares Drop Despite Solid

    Tencent Music Shares Drop Despite Solid First Earnings Report

    Proving that good is not always good enough, Tencent Music Entertainment shares fell 9 percent after the Chinese company released its 2018 earnings, wiping out $2.7 billion in market capitalization of what is arguably the biggest audio music service in the world. Chalk it up to big expectations and a short track record: Wednesday’s earnings [...]

  • PewDiePie - YouTube

    PewDiePie vs. T-Series: Channels Keep Battling for No. 1 YouTube Channel Spot

    UPDATED: T-Series pulled ahead of YouTube’s PewDiePie as the No. 1 most-subscribed channel on the platform — before PewDiePie’s fans rallied once again to put him on top. In a months-long symbolic running battle for the title, PewDiePie and his fans have waged a concerted campaign to fend off the steady encroachment by T-Series, India’s top [...]

  • Netflix to Test Special Video Previews

    Netflix Will Test Character-Driven Video Previews for Its Kids Content

    Netflix is getting ready to try a new thing to help younger viewers discover new shows: The video service will start testing character-driven video previews of some of its shows later this year, executives revealed during a press event in Los Angeles Tuesday. The test, which will be rolled out on some members’ TV devices [...]

  • Epic Games Unveils $100 Million 'MegaGrants'

    Epic Games Unveils $100 Million 'MegaGrants' for Film, Game, Other Creators

    Epic Games founder and CEO Tim Sweeney kicked off the company’s annual Game Developers Conference keynote with some big news for creators: a commitment to hand out $100 million to game makers, film and TV creators, students, educators, tool developers, essentially anyone working to enhance 3D graphics and inspire creativity. The Epic MegaGrants is an [...]

  • Google's Cloud Platform Pushes Into AAA,

    Google's Cloud Platform Pushes Into AAA, Stadia Won't Require Its Use

    News Wednesday that Ubisoft’s “The Division 2” runs on Google Cloud is the latest example of the company’s push to expand its services beyond the barebone resources for mobile titles, to rich, expansive support for major AAA games. “We were traditionally focused on mobile because of the strength of ‘Pokemon Go,’ but we have also [...]

  • One Day at a Time Canceled

    Why Netflix Will Keep Breaking Hearts and Canceling Shows

    Netflix vice president of product Todd Yellin borrowed a line from one of the company’s newest stars this week to describe what makes its service special: “How do we measure success? Three letters: joy,” Yellin said to pictures from “Tidying Up With Marie Kondo” during a press event in Los Angeles. “If people enjoy our [...]

  • Oculus Rift S Won't Require External

    New Oculus Rift S Won't Require External Sensors, Hits Spring 2019 for $399

    The redesigned Oculus Rift S won’t require external sensors to work, features a higher resolution display, improved optics, and the ability to quickly see the real world around a user through the headset’s built-in cameras. The new Rift hits this spring for $399, Oculus announced Wednesday. The headset is named the S rather than the [...]

More From Our Brands

Access exclusive content