×

Amazon Cloud Services Outage Takes Down Amazon Video, Websites and Internet-Connected Light Bulbs

A number of internet services were affected by an  outage of Amazon’s cloud infrastructure lasting multiple hours Tuesday. Amazon’s S3 servers, which are often used to store images and other media, suffered an outage across the East Coast region Tuesday morning, affecting services ranging from Amazon’s own media services to Medium to Slack.

Amazon acknowledged the outage on its cloud services status page, writing that “customer applications depending on S3 will continue to experience high error rates as we are actively working to remediate the errors in Amazon S3.”

The company later updated the status page with a note that most functionality had been restored by 2:08pm PT, but multiple sites and services dependent on Amazon still reported outages and slow load times.

Some of the services affected included Amazon Prime Video and Amazon Music. Both were unavailable for some users on some devices, including Alexa and internet-connected TVs. A number of users from Western Europe, including Germany and the U.K., reported issues with both services, as well as connectivity issues with their Fire TV devices. Amazon acknowledged the issues on Twitter, and promised that it is “already working on it.”

But the outage also affected numerous third-party websites, apps and services.  A number of web publishers, including The Verge and Axios, were unable to load images for their articles. Other media sites, including Business Insider, weren’t able to publish any new stories at all for hours.

The outage also affected phone support systems at a number of companies and public agencies, including Boston’s public transit agency and the app-based investment service Acorns.

The secure messaging app Signal reported on Twitter that users weren’t able to attach images to their messages. And an outage of the cloud-based scripting and control service IFTTT even led to internet-connected light bulbs ceasing to function, according to user reports.

Notably, Netflix’s streaming service remained available, despite the fact that Netflix is making heavy use of Amazon’s cloud infrastructure as well. However, after past outages, Netflix has worked on being less dependent on single Amazon cloud regions, meaning that resources are dynamically being shifted if parts of Amazon’s cloud services go down.

Updated: 2:35pm: This post was updated with a note about Amazon’s services recovering from the multi-hour outage.

Popular on Variety

More Digital

  • Laura Ingraham

    Twitter Requires Fox News' Laura Ingraham to Delete Post With 'Misleading' Coronavirus Claims

    Twitter, stepping up its enforcement of misleading and harmful coronavirus-related claims, required Fox News host Laura Ingraham to delete a tweet from 10 days ago that misrepresented details of an unproven treatment for coronavirus. In the now-deleted tweet from March 20, Ingraham, host of the cable network’s “The Ingraham Angle,” wrote, “Lenox Hill [Hospital] in [...]

  • Steve Carell John Krasinski

    John Krasinski and Steve Carell Hold Mini 'Office' Reunion

    John Krasinski and Steve Carell virtually reunited for an “Office” reunion as part of the first episode of Krasinski’s new YouTube series, “Some Good News.” In an effort to brighten up spirits during the Covid-19 pandemic, Krasinski launched his new YouTube series on Sunday — and there was no better inaugural guest than his former [...]

  • 20190702_788LCDP_S4_tamaraarranz_DSC_9303.nef

    Spanish TV Industry Adjusts to Harsh Realities of the Coronavirus Crisis

    The Spanish TV industry has been shaken by the dramatic impact of the coronavirus crisis, but it is fighting back. Industry players have reacted fast, pushing forward with development, post-production and other business activities using online tools, and with the expectation of supporting funds from both public and private initiatives that will mitigate the effects [...]

  • Tiger King

    Global Content Trends Reveal Unscripted Boom, Surge in Female-Led Dramas

    Against the backdrop of a global pandemic, during which millions of self-isolating individuals are tuning into home entertainment, the trends shaping global content have never been more evident. Recent findings by London-based media research firm Ampere Analysis, which delivered a presentation as part of virtual event MIPTV Plus, reveals an unscripted boom among streamers (best [...]

  • Elton John's ‘Living Room Concert for

    Elton John's 'Living Room Concert for America' Now Streaming on YouTube

    YouTube is now streaming the benefit special “Fox Presents the iHeart Living Room Concert for America” through Wednesday at 10 p.m. ET on iHeartRadio’s YouTube Channel. The one-hour event, which debuted on Fox Sunday night, March 29, was created to help fight the spread of the coronavirus and to “celebrate the resilience and strength of [...]

  • MIDEM 2020 Conference Cancelled, Reboots as

    MIDEM 2020 Conference Cancelled, Reboots as Digital Edition

    Reed MIDEM announces that Midem 2020, which was due to take place June 2-5 in Cannes, is cancelled due to concerns about the coronavirus. The next edition of Midem will take place June 1-4, 2021, in Cannes, the organization said. “The situation related to the coronavirus is changing daily, as are government announcements and restrictions. [...]

More From Our Brands

Access exclusive content