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It doesn’t look like everyone will get to say “Hello” to Adele, much less watch her sing the hit single in concert. Tickets for the British songstress’ North American “25” tour went on sale Thursday. After severe technical difficulties made it almost impossible to score tickets, fans took to Twitter to air their grievances.

There might be a good reason for the ticket crisis. Adele teamed up with Songkick, which is a website that specializes in ticket sales directly through artists’ websites and fan clubs to help prevent scalpers from nabbing seats. Songkick handled 40% of the singer’s tickets in Britain, blocking 53,000 sales to known or likely scalpers, according to The New York Times.

“By selling the highest number of tickets we were able to through our own channels, and working with Songkick and their technology, we have done everything within our power to get as many tickets as possible in the hands of the fans who have waited for years to see her live,” Adele’s manager Jonathan Dickins said in a news release.

Adele’s tour launches July 5, 2016, in St. Paul, Minnesota, and ends Nov. 15 in Mexico City, with 56 dates across North America. This tour is her first on this side of the pond in four years.

The Grammy winner’s “Live in New York City” NBC Special isn’t helping curtail Adele hype. Celebrities took to twitter Monday in response.