“Tidal is doing just fine,” he wrote. “We have over 770,000 subs. We have been in business less than one month.”
“The iTunes Store wasn’t built in a day. It took Spotify 9 years to be successful,” he went on. “We are here for the long haul. Please give us a chance to grow & get better.”
Jay Z continued to espouse the value of the service, touting the benefits for musicians and the exclusive content for fans, while talking about its business model compared to its competitors.
Tidal was launched about a month ago with star-powered support, including Beyonce, Kanye West, Chris Martin of Coldplay, Nick Minaj, Madonna, Rihanna, Usher and more.
It has already made plenty of waves since its launch, though perhaps not for the most desirable reasons. Tidal CEO Andy Chen left the company about two weeks ago as reports of layoffs surfaced, with Peter Tonstad coming in as interim CEO.
Reports read that 25 employees were laid off, but Tidal has since said that “less than half” that number will be let go.
Complaints have also been raised about the user interface of the service and the cost. Pricing for the ad-free streaming service is $9.99 per month for the standard-audio version and $19.99 per month for the hi-def audio version.