×

New York Times Turns to Facebook, Twitter After Website Outage

Newspaper company blames technical difficulties on an internal 'server issue'

After the New York Timeswebsite went down Wednesday morning, the newspaper began posting breaking news to its Facebook page and Twitter while attempting to fix the issue.

According to the company’s official Twitter feeds, the outage — affecting both NYTimes.com and email — was due to an internal “server isssue,” contrary to an earlier report that a cyberattack was to blame.

The primary NYTimes.com site was restored at about 1:45 p.m. Eastern, although the corporate nytco.com website remained down as of 3:30 p.m. Eastern. The paper told users to follow reporters on Twitter for news updates:

In a notice posted on the website Wednesday afternoon, the newspaper said, “As you may know, our Web site was unavailable for a period of time earlier today. The outage occurred within seconds of a scheduled maintenance update, which we believe was the cause. We are working on fully restoring service and apologize for any inconvenience.”

The website went down shortly before 11:30 a.m. Eastern:

During the outage, the newspaper published several news stories on Facebook in their entirety, including this dispatch on the latest political violence in Egypt.

In January, The New York Times reported that Chinese hackers had “persistently attacked” the newspaper for four months, “infiltrating its computer systems and getting passwords for its reporters and other employees.” Other news orgs have been targeted by Chinese hackers, including Bloomberg News and the Wall Street Journal.

The Times’ outage Tuesday prompted a wave of reaction online, including this wisecrack from The Onion:

More Digital

  • apple AR patent application

    Apple Patents Gesture, Expression Tracking for Mixed Reality Headset

    Apple’s upcoming mixed reality headset could include a number of sensors to track the eyes, gestures and even facial expressions of its users. The company applied for a patent to track these kinds of inputs, and combine them with information gathered from outward-facing sensors for mixed reality experiences. The patent application in question, simply titled [...]

  • Natalie Portman Thor Comic Con

    Comic-Con: Marvel 'Shock and Awe' Strategy Dominates Twitter Buzz

    Disney’s Marvel Studios handily won the hype trophy from this year’s Comic-Con International San Diego. Marvel Studios — which returned to the 2019 Comic-Con stage with a chock-full Phase 4 slate of announcements — dominated the discussion on Twitter out of the convention, capturing the biggest volume of buzz for nine of the top 10 [...]

  • Nigeria’s Kunle Afolayan: African Audiences Shouldn’t

    Nigeria’s Kunle Afolayan: African Audiences Shouldn’t Be ‘Second-Class’

    DURBAN–A young boy from a middle-class home gets an unconventional schooling in the ways of the world when he’s forced to apprentice at a mechanic’s workshop in a rough-and-tumble section of Lagos. “Mokalik” is the latest feature from Kunle Afolayan, a leading figure in the wave of filmmakers revitalizing the Nigerian film industry. The film [...]

  • SAG-AFTRA HQ

    SAG-AFTRA Ends Long Strike Against Ad Agency Bartle Bogle Hegarty

    SAG-AFTRA has ended its 10-month strike against Bartle Bogle Hegarty after the advertising agency agreed to sign the union’s new commercials contract. The union instructed its 160,000 members in September not to accept any work for BBH, which had been signed to SAG-AFTRA’s commercials contracts since 1999. The strike came two weeks after BBH publicly [...]

  • FaceApp is displayed on an iPhone,

    SAG-AFTRA Warns Members About FaceApp Terms of Use

    SAG-AFTRA is warning its 160,000 members about the “overreaching and invasive” terms of use for the FaceApp mobile application. FaceApp, developed by Russian company Wireless Lab, uses neural network technology to automatically generate transformations of faces in photographs. The app can be used to make users appear older, younger, or change gender. The terms include [...]

  • J. Cole

    Apple Music Launches 'Rap Life' Playlist

    Apple Music announced the launch of “Rap Life,” a new global playlist focusing on contemporary rap artists and culture. It replaces the former “The A-List: Hip-Hop” playlist. Said Ebro Darden, Apple Music’s Global Editorial Head of Hip-Hop and R&B: “We flipped it to dig deeper into into the lifestyle [and to] keep pushing the culture [...]

More From Our Brands

Access exclusive content