Producers of delayed tuner “Spider-Man, Turn Off the Dark” have begun offering refunds to consumers who bought tickets — months after it became clear there was no way the production would manage to begin previews Feb. 25 as previously announced.
Show still aims to open sometime in 2010. No specific date has been announced, although potential timelines that have been mentioned include a July start for previews, or a sked that would see the show opening later in the year.
Capitalization for the massive production, estimated by observers to be in the $50 million range, is said to be coming together, although reports that some funding came from Disney have been disputed by legiters involved in the production.
According to a statement from “Spider-Man” reps, Ticketmaster will contact ticketbuyers and offer refunds for ducats with dates that are no longer valid. Producers will pay to refund the cost of the processing fee, which is not usually returned in the case of a refund.
Ticket holders can opt to get their money back or hold out until a new sked is announced, at which point they’ll be able to make exchanges.
It’s unclear what was gained by the long wait in making the “Spider-Man” delay official from a ticketing standpoint. Some ticketbuyers had been grumbling publicly about the fact that they hadn’t heard one way or another whether they’d receive refunds.
The show’s troubles came to light months before the “Spider-Man 4” film project fell apart earlier this week.
Work on the ambitious tuner — including construction changes made to the Hilton Theater, where “Spider-Man” is booked — was halted over the summer due to what producers called cash flow issues.
Some activity picked up again later in the fall, and then in November it was announced that a new lead producer, former chairman of Live Nation chairman Michael Cohl, would take the helm.
With music by U2’s Bono and The Edge and direction by “The Lion King” helmer Julie Taymor, the pricey show will have running costs expected by observers to hit a sky-high $1 million per week.
Producers said in a statement that a new preview sked and an official opening date would be confirmed in the near future.