InDemand’s Crowdfunded Chargeable Switch Case a ‘Fulfillment Nightmare’

The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based company InDemand recently told Kotaku getting its product into backer hands has been a “fulfillment nightmare.”

Many backers are apparently still waiting for their SwitchCharges, even though InDemand said it was ready to ship in January 2018.

“All subsequent updates after that offered up more excuses for delays, as well as assurances that SwitchCharges were on the way to backers,” backer Armaan Khan told Kotaku.

Reporter Gita Jackson spoke to InDemand CEO Charlie Baron on Thursday, who called the SwitchCharge a “fulfillment nightmare” and said the company “underestimated how hard it would be to ship the products internationally.”

The reason? Lithium batteries can’t be shipped in the cargo hold of an airplane because they (rarely) can catch on fire. They have to transported in carry-on baggage only. Although there are fire safety systems in the hold of an airplane, they’re not well-equipped to deal with the kind of fire lithium batteries create.

InDemand’s slim budget isn’t helping either. The company talked about its cash problems in an April 9 update, saying it had to drip feed shipments “starting with locations with the most orders and periodically dispatching orders as money becomes available.” It also said it stopped all payroll for founders and the team since January 2018 to free up some money for backer shipments.

Baron said SwitchCharge cases are already going out to U.S. backers, while Canadian backers should expect theirs “shortly.” Shipments to Australia and Asia will happen after that.

More Gaming

  • 'Fortnite' Merchandise Is Coming

    Brace Yourselves, 'Fortnite' Merchandise Is Coming

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

  • 'Battlefield V' Revels in Camaraderie, ‘Feels’

    'Battlefield V' Revels in Camaraderie, ‘Feels’ of WWII

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

  • Pre-Ordering 'Battlefield V' Gets You Early

    Pre-Ordering 'Battlefield V' Gets You Early Access to Open Beta, Other Benefits

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

  • 'Battlefield V' Explores WWII, Launches Oct.

    'Battlefield V' Hits Oct. 19, Explores WWII Free of Premium Pass, Loot Boxes

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

  • 2018-05-16 / Photo: Robert Paul for

    Pro 'Overwatch' Team Manager Reveals Grueling 72-Plus-Hour-a-Week Training Schedule

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

  • Epic Games to Hold Pro-Am 'Fortnite'

    Epic Games to Hold Pro-Am 'Fortnite' Tournament at E3

    The SwitchCharge is a portable, multi-functional battery case for the Nintendo Switch that promises hours of extra play time. It comes with a 10,000mAh battery, an improved kickstand, and two game card slots. It’s a great idea, which is probably why it was fully funded in under 48 hours on crowdfunding site Indiegogo. But, London-based […]

More From Our Brands

Access exclusive content