Many Users Unable to Access HBO Go With ‘Game of Thrones’ Premiere

game of thrones Season 4

HBO Go can only take so much — and apparently, the highly anticipated season four premiere of “Games of Thrones” on Sunday was enough to bring it down.

HBO Go addressed the problem on its Twitter account after a significant amount of viewers took to the social-media platform to complain about being unable to access the website.

HBO blamed the problems on “excessive volume.” The premium cable service also promised to provide the episode on HBO On Demand soon for those with certain cable providers.

UPDATE: At 11:39 p.m. ET Sunday, HBO Go tweeted that the service had been restored to “several platforms” with full recovery expected soon.

This is not the first time something similar has happened to HBO. Last month, the season finale of “True Detective” also proved overwhelming for the website, and HBO Go addressed the issue on Twitter then as well after the complaints began to roll in.

In the wake of the “True Detective” crash, Time Warner CEO Jeff Bewkes pledged at an investor conference to invest more into HBO Go in order to keep these kind of malfunctions from happening again.

SEE ALSO: ‘Veronica Mars’ Mess Extends Troubling Trend: App Mishaps

Filed Under:

Want to read more articles like this one? SUBSCRIBE TO VARIETY TODAY.
Post A Comment 7

Leave a Reply

7 Comments

Comments are moderated. They may be edited for clarity and reprinting in whole or in part in Variety publications.

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

  1. Paying Customer says:

    I don’t have a lot of sympathy for all of those disappointed fans logging in with their friend’s or parent’s HBOGO account. As a paying customer I was able to watch just fine on my television.

  2. cpenna says:

    It works on xfinity online!

  3. mcarthurdw says:

    We have ATT Uverse and all we got was run runs. the new season never came on. I think it may be time to drop these over priced losers at HBO

    • Jenny says:

      We have Uverse too and they had a Game of Thrones marathon that started Saturday – the new episode aired at 8:00pm (central time)…….it was on my TV – not sure what you were watching?

      • Yesterday, Sunday night April 7th 2014 we started watching at 7:00 PM EDT through 11:00 PM EDT on HBO and we saw nothing but reruns. We checked every HBO channel we have, including the Spanish one, same thing just the previous season.The issue seems at this point to be just Central Florida. It was to say the leas,t strange and damn annoying. Having read the books I was really looking forward to the new season

  4. Dylan Stahl says:

    You know nothing, HBO…

  5. John Shea says:

    So GOT got GO? Or GO didn’t get GOT?

More Digital News from Variety

Loading