You will be redirected back to your article in seconds

Woman Pulls Gun on Comcast Employee for Cable Fees

It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the cable company.

According to a criminal complaint filed in Metropolitan Court, Gloria Baca-Lucero was charged with aggravated assault with a deadly weapon on Monday, and booked into jail.  She was released later that day, reports the Albuquerque Journal.

Police say that a Comcast serviceman was reporting to work in her home when the incident occurred.  Baca-Lucero had thought the work would be free, but the worker informed her of a fee, prompting her to call customer service, who told her that she would have to pay for the service.  Baca-Lucero refused to pay and took one of the worker’s tool bags into her home.

When the worker went to get it back, he said she pulled out a handgun and pointed it at his torso, reads the complaint.

The worker left the property before calling 911.

Baca-Lucero told police the tools were left behind and she wouldn’t give them back when he returned.  The complaint states that when the worker refused to leave, she pointed the gun and he left, after which she also called police.

According to the court document, when police searched her home they found a Glock along with a magazine and 11 rounds, as well as the tool bag in question.

More Biz

  • Jennifer Lawrence

    Third Hacker Pleads Guilty in Celebgate Photo Leak

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

  • Brit Marling Harvey Weinstein

    Actress Brit Marling Alleges Harvey Weinstein Suggested They Shower Together

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

  • Eric Schneiderman

    New York Attorney General Launches Investigation Into Weinstein Co.

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

  • STEPHEN RUSSO

    Columbia Records Promotes Stephen Russo to Executive Vice President

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

  • ATT Time Warner

    AT&T Extends Time Warner Deal Termination Date, Awaiting DOJ Approval

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

  • BYU Broadcasting to Streamline TV and

    BYU Broadcasting to Streamline TV and Radio Operations, Boost BYUtv Distribution

    It’s no secret that America is often unhappy with Comcast customer service, as the cable provider has ranked dangerously low in recent surveys in the customer satisfaction department. Frustration with cable fees has heated to the point that one Albuquerque Comcast customer became so angry that she pulled a gun on a worker for the […]

More From Our Brands

Access exclusive content