Many subscribers were without streaming services

Netflix suffered outages across the U.S. for nearly 24 hours beginning Monday afternoon, leaving many of its subscribers without the streaming service over Christmas.

The Los Gatos, Calif.-based firm signaled late Tuesday morning Pacific time that there were no longer any technical difficulties, which were attributed to an unspecified problem at data centers on the East Coast hosted by Amazon Web Services.

“We’re sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now,” the company tweeted Monday.

Timing couldn’t be worse for Netflix, which was likely expecting an increase in usage given consumers to stay home over the holiday. Potential new subs unwrapping connected devices they got as gifts will have to wait to give Netflix a test run.

The streaming service has yet to disclose whether it will offer subs credit to compensate for missed viewing time.

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