Regal plugs in patrons for quality

Moviegoers can report problems electronically

When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted.

Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given a pager that they can use to alert management to problems.

Device comes with four buttons: one for picture quality, one for sound quality, one for piracy (i.e. illegal camcording) and one for “other disturbance.”

That vague final category, sure to be the most popular, includes rude behavior by fellow patrons, such as talking, texting or using their own pager that wasn’t given to them by the theater.

There’s no button however, for another common moviegoer complaint : “Help! This movie sucks!”

More News

  • Nicholas Hoult Current War

    Film News Roundup: Shooting Wraps on Nicholas Hoult's 'Tolkien' Biopic

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • Disney-Fox Deal Casts Future of Fox

    Disney-Fox Deal Casts Future of Fox Studio Lot Into Doubt

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • The Beatles Eight Days a Week

    The Beatles’ Christmas Records: A Feat of Fan Appreciation and Devotion

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • Loveless Movie Wild Bunch

    Oscars: Nine Films Advance in Foreign-Language Race

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • Andy Muschietti

    'It' Director Andy Muschietti Eyed for 'Electric State' From Russo Brothers

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • Could Fox Acquisition Finally Make Disney

    Could Fox Acquisition Finally Make Disney an Awards Power Player?

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

  • IT Crowd

    NBC Developing 'IT Crowd' Remake With Original Series Creator Graham Linehan (EXCLUSIVE)

    When the pre-show warning telling patrons to turn off their cell phones and pagers appears at certain Regal Entertainment theaters, at least one patron will be exempted. Exhib chain is expanding its “guest response system” from 13 theaters to 114. One moviegoer in each theater, selected from Regal’s club for loyal patrons, will be given […]

More From Our Brands

Access exclusive content