Frustrated with busy signals, subscribers to America Online Inc. have filed a class action lawsuit against the popular online service seeking damages for what they call fraudulent and malicious misrepresentation.
The suit, filed Monday in Superior Court in Los Angeles, alleges that America Online offered its subscribers un-limited usage of its services, but did not have enough equipment in place to meet the surge in demand, meaning users could not get connected.
America Online is the nation’s largest online service. Its stock gained $1.375 Tuesday, to close at $39.50.
AOL officials could not be reached for comment.